Terms of Service

 
 
 

Terms Of Service

The terms and conditions for using Cook Living X services.

Welcome to Cook Living X. These Terms of Service explain the rules, conditions, and responsibilities when you visit our website, browse our collections, and purchase products from our store.

By accessing or using the Cook Living X website, you agree to these Terms of Service. Please read them carefully before using our services.

1. About Cook Living X

Cook Living X is a lifestyle store operated by Lumseque Limited, offering carefully selected kitchen, dining, drinkware, storage, and home essentials designed for everyday living.

Our goal is to provide products that combine practical functionality with beautiful home experiences.

2. Company Information

Company Name:
Cevon Limited

Corporate Address:
RM 517, NEW CITY CENTRE, 2 LEI YUE MUN ROAD, KWUN TONG, HONG KONG 

Email:
support@cooklivingx.com

3. Website Usage

You agree to use our website only for lawful purposes and in a way that does not damage, interrupt, or restrict the experience of other customers.

You must not attempt unauthorized access, introduce harmful content, or interfere with website operation.

4. Customer Responsibilities

When placing an order, customers are responsible for providing accurate and complete information, including:

  • Full name
  • Email address
  • Shipping address
  • Payment information
  • Order details

Cook Living X is not responsible for delays caused by incorrect or incomplete information provided by customers.

5. Product Information

We make every effort to ensure that product descriptions, images, dimensions, materials, and details displayed on our website are accurate.

However, slight variations may occur due to lighting, screen settings, materials, or manufacturing differences.

We recommend reviewing product information carefully before completing your purchase.

6. Orders And Acceptance

When you place an order, you agree that all information provided is accurate and complete.

Orders are subject to availability, payment confirmation, and verification.

Cook Living X reserves the right to cancel orders when necessary, including situations involving incorrect pricing, unavailable products, or suspected fraudulent activity.

7. Pricing And Payments

All prices displayed on our website are shown in the applicable currency and may change without prior notice.

Payment must be successfully completed before an order can be processed and shipped.

We use secure payment providers to process transactions and protect customer payment information.

8. Shipping And Delivery

Cook Living X provides delivery services according to the shipping options available during checkout.

Orders over €50 qualify for free shipping.

Estimated delivery time is:

7–21 Business Days Estimated delivery after order processing

Delivery times may vary depending on location, shipping method, customs processing, and local delivery conditions.

9. Returns And Refunds

Customers may request returns within 30 days after receiving their order.

Returned items must meet the requirements described in our Return Policy, including unused condition and original packaging where applicable.

10. Intellectual Property

All website content, including text, images, graphics, designs, layouts, and other materials, belongs to Cook Living X or is used with appropriate rights.

Content may not be copied, reproduced, modified, or used for commercial purposes without permission.

11. Third-Party Services

Our website may use third-party services such as payment providers, shipping partners, and technology services to support website operations.

These services operate according to their own terms and privacy policies.

12. Limitation Of Liability

Cook Living X works to provide accurate information and reliable services. However, we are not responsible for delays, interruptions, or circumstances outside our reasonable control.

Our responsibility is limited to the extent permitted by applicable laws.

13. Changes To These Terms

We may update these Terms of Service from time to time to reflect changes in our services, policies, or legal requirements.

Updated terms will be published on this page. Continued use of our website means you accept the revised terms.

14. Contact Us

If you have any questions about these Terms of Service, orders, or our policies, please contact Cook Living X customer support.